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SENIOR GROUP LEARNING EXPERIENCE MANAGER (EQUIVALENT TO SENIOR ACADEMIC MANAGER)
Job Description

This is an exceptional opportunity to become part of a dynamic and rapidly expanding British-owned education and training organization that has a strong and successful presence in Vietnam.

Mission: We’re seeking a dynamic Senior Group Learning Experience Manager (SGLXM) to drive academic leadership, operational excellence, and team development across our centres. If you’re passionate about fostering high-performance teams, ensuring educational quality, and leading strategic initiatives, this role is for you!

Duties & Responsibilities

  • Leadership & Development: Coach and develop a group of centre academic managers to deliver exceptional learning experiences, ensuring alignment with organisational values and KPIs.
  • Academic Oversight: Monitor program delivery, uphold quality standards, and use data to drive continuous improvement.
  • Stakeholder Collaboration: Partner cross-functionally to resolve operational challenges and support enrolment/retention goals.
  • Change Management: Lead teams through transitions with clarity, empathy, and structured planning.
  • Performance & Accountability: Set clear expectations, address gaps constructively, and foster a culture of accountability.

We Offer:

  • A global network of passionate educators.
  • Professional development and career progression opportunities.
  • Competitive salary and benefits package.
Job Requirements

Requirements

  • Minimum 5 years in academic management (TESOL/ELT background preferred).
  • Demonstrated success in people development, conflict resolution, and cross-functional collaboration.
  • Strong organisational skills with the ability to balance strategic priorities and daily operations.
  • Commitment to diversity, equity, and inclusion in team practices.
Job Location
  • TP. Hà Nội