- Efficient & high-quality implementation of customer care at the center. CSOs are responsible for customer care to all internal and external customers.
At all times CSOs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high-quality operations.
Communicate well with other CSOs and ECs and staff from other departments in the center including teachers, EFL admin staff, tea ladies, security guards and etc.
- Continuous Improvement
Identify opportunities to develop, improve and add value to Apollo’s Centre Operations in line with the strategic goals of their center (s) and the organization.
- Other duties assigned by the Centre Manager
- Vietnamese national.
- Holder of Bachelor’s degree
- Be proactive, interpersonal, and detail-oriented.
- Communication skills, both in English and Vietnamese
- Proven selling and persuasive skills.
- Computer literacy