Learning Experience Officer (TA Sup and Admin)
Job Description
A. EFL Supporting tasks:
- Arrange the final tests, reports, and certificates for all young learner classes
- Liaise with LXM to supply tests for YL classes
- Book interns for the written end of level tests
- Update the Mid-term and End of Course report forms on Apollo Online and let teachers the deadlines of the results and reports
- Collect test results & reports for issuing certificates & reports for YL classes
- Ensure that reports are collected/ signed and documented appropriately
- Support Team members in taking care of EFL Library/Materials and in the execution of all EFL courses
- Assist team members with some admin things
- Provide necessary administrative support on materials to all teachers during their working hours
- Perform other duties as assigned by the Line Manager.
B. TA Supervision tasks:
- Supervise TA on weekends to ensure TAs come to work on time and support them to handle difficult problems
- Scheduling TAs’ schedules and checking their timesheet exactly.
- Call parents monthly to inform them about students’ studying progress
- Follow up with all TAs monthly and strictly to make sure they fill in all information about students’ studying in class
- Training TAs to call parents (if needed)
- TA training: work with the Academic Coordinator and EFL Supervisor to conduct TA training to make sure we deliver the best service
- Work with the Academic Coordinator and EC Supervisor to get teachers’ feedback about TAs and solve them
- Cover for sick or late Teaching Assistance (if needed)
C. Administration Tasks
- Performing administrative duties to support the operations of the office
Job Requirements
- Vietnamese national and Holder of a Bachelor’s degree
- A high intermediate level in English
- Ability to deal with Vietnamese nationals as well as expats in a professional and courteous manner.
- Attention to detail and an ability to work to strict deadlines
- Accurate and timely reporting
- Ability to work in a team environment
- A high level of organizational skills particularly in terms of time management and office management
- Careful, hard-working, good-natured, active. Have an inquiring mind
- Computer literacy
- Shift working
Job Location
-
Hồ Chí Minh
-
Hà Nội
-
Đà Nẵng
-
Vĩnh Phúc
-
Vinh
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